Once your order is confirmed, an order confirmation email will be sent to the email address provided by you. The email contains:
- Your order number
- The order amount
- The item(s) ordered
- Delivery time frame
- Your billing and delivery addresses
- Other information pertaining to your order and order management
Please contact our customer service (Whatsapp Us) asap. We will try our best to hold the order and proceed with the new delivery address if the parcel has not shipped yet.
Your order has been confirmed but you received Out Of Stock calls/ messages? We are sorry to inform you that this can indeed happen.
We perform stringent quality checks and if your item is the last piece available that failed our checks, we will cancel and refund (for pre-paid) the item even if your order was confirmed. You will then receive the email notification upon cancellation. Unfortunately, at this point in time, we do not usually replenish our stocks once they are sold out. So grab them when you see them!